Home Website down issues
Knowledge base article
I get error 500 when trying to access my web site.
If you are getting Internal Server Error (500) most likely your scripts are not set up correctly. Please check to make sure that all your script files are set up properly and that your script files have the correct permissions. All php script files should be in mode 644(-rw-r--r--) otherwise they will fail to execute and will return error 500. You should also check the directory permissions where your scripts are located. All directories should be in mode 755(drwxr-xr-x). If you still continue to experience difficulties please contact our support department with exact explaination of the problem.